AI Governance & Operations
Model Explainability Center
AI Generated Summary
AI analyzed 18.4 million predictions today across 247 production models. Sentiment Analysis v1.4 has the least-explainable predictions this week — its average SHAP confidence dropped 11 points against baseline, an explanation-quality anomaly worth reviewing. Churn Prediction v3.2 remains the most explainable model in the fleet at a 94.2 quality score. Recommendation: schedule an explainability audit for Sentiment Analysis v1.4 before its next retraining cycle.
Explain This AI Summary
Model
Explainability Scoring Engine v1.6 (SHAP-based attribution across 247 production models)
Data Sources
Per-prediction SHAP value logs for all 6 named model families, sampled from today’s 18.4M scored records.
Why Sentiment Analysis v1.4 flagged
Its deep-learning architecture produces SHAP attributions with wider confidence intervals than the tree-based models in the fleet, and this week’s average attribution stability fell from 89% to 78%.
Business Impact Rationale
Correctly explained churn interventions on high-risk accounts avoided an estimated $185K in projected revenue loss this month.
Select a model to inspect
Inspecting Churn Prediction v3.2 — most recent scored prediction, account #48213.
Plain-Language Explanation
This prediction was primarily driven by 3 missed payments in the last 60 days, which increased churn risk by 34%. A declining usage trend over the past 30 days contributed an additional 18% risk, partially offset by a strong Net Promoter Score, which reduced predicted churn risk by 9%. Overall, the model is 91% confident in this churn classification.
Feature Contribution (SHAP)
Most recent prediction · Churn Prediction v3.2
Explanation Quality Score
How well each model’s predictions can be explained
Top Contributing Features
Ranked by absolute contribution to the selected prediction
| Feature | Value | Contribution | Direction |
|---|---|---|---|
| Payment Failures (60d) | 3 missed payments | 34% | Toward churn |
| Usage Trend (30d) | -22% vs. prior month | 18% | Toward churn |
| Support Tickets (30d) | 5 tickets opened | 14% | Toward churn |
| NPS Score | 42 (Promoter) | 9% | Away from churn |
| Account Tenure | 3.4 years | 7% | Away from churn |
Prediction Confidence
91%
Explanation Coverage
98.2%
Attribution Stability
89%
Models Needing Review
1
Model Audit History
Sarah Chen reviewed Churn Prediction v3.2 explanations
2 days ago · Approved, no drift found
Marcus Lee flagged Sentiment Analysis v1.4 attribution instability
4 days ago · Escalated for retraining review
Dana Ruiz signed off on Revenue Forecasting v2.7 explainability audit
1 week ago · Quality score 88.6
Jordan Kim completed quarterly explainability review for Fraud Detection v4.1
2 weeks ago · Approved
Explanation Log
| Model | Reviewer | Outcome |
|---|---|---|
| Churn Prediction v3.2 | Sarah Chen | Approved |
| Sentiment Analysis v1.4 | Marcus Lee | Escalated |
| Revenue Forecasting v2.7 | Dana Ruiz | Approved |
| Fraud Detection v4.1 | Jordan Kim | Approved |
| Customer Segmentation v1.9 | Ana Rossi | Approved |
Explainability Reports