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Model Explainability Center

AI Generated Summary

AI analyzed 18.4 million predictions today across 247 production models. Sentiment Analysis v1.4 has the least-explainable predictions this week — its average SHAP confidence dropped 11 points against baseline, an explanation-quality anomaly worth reviewing. Churn Prediction v3.2 remains the most explainable model in the fleet at a 94.2 quality score. Recommendation: schedule an explainability audit for Sentiment Analysis v1.4 before its next retraining cycle.

Confidence Score 96.4% Generated 4 min ago Business impact +$185K risk avoided 1 explanation-quality anomaly
247 models scored · 18.4M predictions today

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Inspecting Churn Prediction v3.2 — most recent scored prediction, account #48213.

6 of 247 production models shown Browse Feature Store

Plain-Language Explanation

This prediction was primarily driven by 3 missed payments in the last 60 days, which increased churn risk by 34%. A declining usage trend over the past 30 days contributed an additional 18% risk, partially offset by a strong Net Promoter Score, which reduced predicted churn risk by 9%. Overall, the model is 91% confident in this churn classification.

Reviewed by Sarah Chen · 2 days ago

Feature Contribution (SHAP)

Most recent prediction · Churn Prediction v3.2

Pushes toward churn Pushes away from churn
5 features drive 82% of this prediction

Explanation Quality Score

How well each model’s predictions can be explained

Churn Prediction v3.2 leads at 94.2 View Anomalies

Top Contributing Features

Ranked by absolute contribution to the selected prediction

Feature Value Contribution Direction
Payment Failures (60d) 3 missed payments 34% Toward churn
Usage Trend (30d) -22% vs. prior month 18% Toward churn
Support Tickets (30d) 5 tickets opened 14% Toward churn
NPS Score 42 (Promoter) 9% Away from churn
Account Tenure 3.4 years 7% Away from churn
Showing top 5 of 12 tracked features

Prediction Confidence

91%

Explanation Coverage

98.2%

Attribution Stability

89%

Models Needing Review

1

Model Audit History

Sarah Chen reviewed Churn Prediction v3.2 explanations

2 days ago · Approved, no drift found

Marcus Lee flagged Sentiment Analysis v1.4 attribution instability

4 days ago · Escalated for retraining review

Dana Ruiz signed off on Revenue Forecasting v2.7 explainability audit

1 week ago · Quality score 88.6

Jordan Kim completed quarterly explainability review for Fraud Detection v4.1

2 weeks ago · Approved

4 reviews in the last 2 weeks Full Audit Trail

Explanation Log

ModelReviewerOutcome
Churn Prediction v3.2Sarah ChenApproved
Sentiment Analysis v1.4Marcus LeeEscalated
Revenue Forecasting v2.7Dana RuizApproved
Fraud Detection v4.1Jordan KimApproved
Customer Segmentation v1.9Ana RossiApproved
5 of 247 models logged this week

Explainability Reports

View Related Anomalies
3 report types available · last generated 4 min ago All Reports