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2 critical alerts
Alert & Incident Center
AI Generated Summary
2 critical alerts are open: a model drift issue on Churn Prediction v3.2 and a pipeline timeout on feature_aggregation. Both are prioritized above 12 lower-severity alerts based on estimated business impact. SLA compliance remains at 99.1% this month.
Critical
2
Warning
6
Informational
14
SLA Compliance
99.1%
Live Alert Feed
LiveAI Alert Prioritization
#1 Priority
Churn model drift — impacts $2.1M in at-risk retention actions
#2 Priority
Pipeline timeout — delays 3 downstream models
#3 Priority
GPU node-14 saturation — risk of inference queue backlog
Incident Management
Churn Prediction v3.2 drift
Assigned to: Data Science team · Sarah Chen
feature_aggregation pipeline timeout
Assigned to: Platform Engineering · Marcus Lee
Escalation Matrix
Unacknowledged critical alerts escalate automatically after 15 minutes at each tier.
Alert Rules Engine
Notification Channels
Critical alerts page Slack and email; warnings post to Slack only.
System Status Overview
AI Services
Operational
Model Health
Degraded
Data Pipelines
Operational
API Gateway
Operational
Notification Service
Operational
Authentication
Operational
Data Warehouse
Operational
ETL Pipeline
Degraded
Historical Alerts
Incident Timeline
Churn model drift alert opened
2 hours ago
feature_aggregation pipeline timeout logged
4 hours ago
GPU node-14 saturation acknowledged by Priya Patel
6 hours ago