Refunds

Manage refunds and disputes

Total Refunded

$2,480

this month

Processed

118

4%

Pending

12

awaiting

Refund Rate

1.8%

of revenue
Refund IDCustomerOriginal TxnAmountReasonDateStatus
#RF-4021
c
Acme Inc
#TXN-90231$49.00Duplicate08 Jul 2026Processed
#RF-4018
c
Globex Corp
#TXN-90228$299.00Requested06 Jul 2026Pending
#RF-4012
c
Initech
#TXN-90224$19.00Fraud04 Jul 2026Declined
#RF-4007
c
Umbrella LLC
#TXN-90219$120.00Downgrade02 Jul 2026Processed
#RF-3998
c
Soylent Co
#TXN-90210$49.00Duplicate29 Jun 2026Processed
#RF-3990
c
Pied Piper
#TXN-90205$49.00Requested27 Jun 2026Pending
#RF-3981
c
Hooli
#TXN-90198$299.00Downgrade24 Jun 2026Processed
Sarah
Sarah Lin
Online
Today
c
Hey! Globex Corp's payment failed again — should we pause their subscription?
9:24 AM
Let's give the dunning flow one more retry first. It's scheduled for tomorrow.
9:26 AM
c
Got it 👍 I'll add a note on their account.
9:27 AM
Perfect. Also — Acme just upgraded to Pro 🎉
9:28 AM
c